Terms of Service

1. Agreement to Terms

By accessing or using the RoscoPC website, mobile applications, products, or services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not accept these terms in their entirety, please discontinue use of our website and Services immediately.

These Terms of Service constitute a legally binding agreement between you and RoscoPC regarding your use of our digital security software and related services. Please read these terms carefully before making any purchase or using our Services.

2. Eligibility to Use the Website

You must be at least 18 years of age to create an account, make purchases, or use our Services. By using our website and Services, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• All information you provide to us is accurate, complete, and truthful
• You will update your information as necessary to maintain its accuracy
• Your use of our Services does not violate any applicable law or regulation

If you are accessing or using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms of Service.

3. Products and Descriptions

We strive to provide accurate descriptions, specifications, and images of our digital security products. However, we do not warrant that product descriptions, pricing, or other content on our website are accurate, complete, reliable, current, or error-free.

Please note:

• All products are subject to availability
• Colors displayed on your device may vary slightly from actual product colors
• Product specifications may change without notice as we continuously improve our offerings
• Prices are subject to change without prior notice
• If a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, we reserve the right to re

4. Inquiry, Agreement, and Payment

Our process for enterprise clients includes:

Initial Contact

Begin by contacting us via the form, phone, or email. We'll review your inquiry and respond promptly.

Needs Assessment

We'll work with you to understand your requirements and offer tailored solutions.

Contract Preparation

The contract will outline products, terms, pricing, and timelines, and be sent for your review.

Contract Signing

A binding agreement is created only once both parties have signed.

Payment Terms

Payment terms and schedule will be included in the signed contract.

5. Refund Policy

Because we offer digital products, returns are not applicable. However, RoscoPC offers a 30-day money-back guarantee.

Key refund policy points:

• You may request a full refund within 30 days of purchase
• Refunds are issued to your original payment method
• Processing may take 5–10 business days
• To initiate a refund, contact us at support@roscopc.com

6. Intellectual Property

All content on our website — including logos, text, software, and graphics — is owned by RoscoPC or its content providers and is protected by applicable copyright, trademark, and patent laws.

Our rights include:

• The RoscoPC name and branding
• The design and structure of the site
• All associated software and digital materials
• Patent applications and protections on proprietary technology

You may not use or reproduce any of this content without written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, RoscoPC, our officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of our Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our Services
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services

In no event shall our total liability exceed the amount paid by you, if any, for accessing or using our Services during the twelve months preceding your claim.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

Dispute Resolution

• Any dispute arising from or relating to these Terms of Service or our Services shall be resolved exclusively in the state and federal courts located in Springfield, Illinois
• You consent to the personal jurisdiction of such courts and waive any objection to the exercise of jurisdiction by such courts
• Any legal action or proceeding relating to your access to or use of our Services must be commenced within one year after the cause of action arises
• If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. If we make changes, we will provide notice by:

• Posting the updated Terms of Service on our website
• Updating the "Last Updated" date at the top of these Terms of Service
• Sending an email notification to registered users (for significant changes)

Your continued use of our Services after we post any modifications to the Terms of Service constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service. If you do not agree to the modified terms, you must stop using our Services. We recommend reviewing these Terms of Service periodically for any changes.